With Customer Service Blueprint, we will get you up and running in just a few days. Microsoft is providing free licensing for 6 months of any COVID-19 response scenarios.
Connect to your customers and work from anywhere with an internet connection.
Optional: Extend omni-channel to include voip telephony.
Training assistance and documentation to help manage change.
Seamless Solgari Telephony Integration including IVR, compliance recordings and complete remote call-centre capabilities.
Customers can save time booking appointments online while searching for articles and resources from the same location.
Dynamic 365 chat and Virtual Agents can triage customer conversations and trigger priority-responses.
Advanced tools to ensure agents use time efficiently.
CRM Dynamics offers a free up-front assessment for this affordable remote solution. The cost is only $10,000 and Microsoft is providing free licensing for 6 months of any COVID-19 response scenarios.
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